Connect ModPhone with 100+ platforms you already use. From CRM systems to calendar apps, our integrations work in minutes, not months. No technical expertise required.
ModPhone integrates seamlessly with the platforms your business already relies on
Automatically sync customer data, call logs, and notes with your CRM. Never lose context between phone calls and sales processes.
Enable instant appointment booking during calls. SmartReps check availability and schedule meetings in real-time.
Get instant notifications and call summaries in your team chat. Stay informed without interrupting your workflow.
Create support tickets automatically from phone calls. Track customer issues across all channels in one place.
Handle order inquiries, process returns, and provide customer support directly from phone calls with access to order data.
Integrate with existing phone infrastructure. Use your current numbers while adding AI capabilities to every call.
See how ModPhone seamlessly connects with your existing tools
Deep dive into our most requested integration features
World's #1 CRM Platform
Smart Scheduling Integration
Team Communication Hub
E-commerce Platform
Customer Service Platform
Automation Platform
Build custom integrations with our comprehensive REST API. Webhooks, real-time events, and extensive documentation included.
# Create a new call log entry
curl -X POST https://api.modphone.ai/v1/calls \\
-H "Authorization: Bearer YOUR_API_KEY" \\
-H "Content-Type: application/json" \\
-d '{
"phone_number": "+1234567890",
"duration": 180,
"transcript": "Customer inquiry about...",
"sentiment": "positive",
"tags": ["sales", "follow-up"],
"metadata": {
"crm_contact_id": "abc123",
"department": "sales"
}
}'
# Response
{
"id": "call_789xyz",
"status": "completed",
"created_at": "2024-01-15T10:30:00Z",
"integrations": {
"salesforce": "synced",
"slack": "notified"
}
}Real-time notifications and automated workflows for every call event
Triggered when a call ends
{
"event": "call.completed",
"call_id": "call_789xyz",
"timestamp": "2024-01-15T10:30:00Z",
"data": {
"phone_number": "+1234567890",
"duration": 180,
"outcome": "appointment_booked",
"sentiment": "positive"
}
}
Perfect for updating CRM records, sending notifications, or triggering follow-up workflows.
Triggered when AI detects a qualified lead
{
"event": "lead.qualified",
"call_id": "call_789xyz",
"score": 85,
"data": {
"intent": "purchase",
"budget": "enterprise",
"timeline": "immediate",
"contact_info": {...}
}
}
Automatically creates high-priority leads in your CRM and alerts your sales team instantly.
When human intervention is needed
{
"event": "call.escalation",
"call_id": "call_789xyz",
"reason": "complex_technical_issue",
"urgency": "high",
"data": {
"customer_tier": "enterprise",
"issue_category": "billing",
"previous_contacts": 3
}
}
Creates urgent tickets, pages on-call staff, and ensures complex issues get immediate attention.
Everything you need to build custom integrations
Complete reference guide
Ready-to-use code samples
Start with pre-built integrations or create custom solutions with our API