Patients Call When They Need You. Not When You're Available.
ModPhone virtual agents book appointments, answer questions, and transfer emergencies instantly - 24/7 in 30+ languages.
What we cover.
Medical Practices
Appointment scheduling, insurance questions, prescription refill requests - handled 24/7.
Dental Offices
New patient inquiries, appointment confirmations, emergency toothaches - your virtual agent handles it.
Chiropractic
Adjustment scheduling, insurance verification questions, new patient intake calls.
Spas & Wellness
Book massages, facials, and treatments. Answer "What's the difference between..." questions.
Physical Therapy
Schedule sessions, answer insurance questions, handle new referrals professionally.
Mental Health
Sensitive intake handled carefully. Crisis recognized and escalated immediately.
Things people ask us.
Is ModPhone HIPAA compliant?
HIPAA is handled case by case for Enterprise customers. A Business Associate Agreement (BAA) isn’t part of standard plans, so ModPhone shouldn’t be used for protected health information (PHI) unless one is in place — contact us and we’ll walk through your requirements. All data is encrypted with 256-bit AES at rest and in transit, retention is configurable, and your data is never used to train shared AI models.
Can ModPhone handle appointment scheduling for medical offices?
Yes. ModPhone integrates with Google Calendar and other scheduling systems to check availability, book appointments, send confirmations, and handle rescheduling — all automatically during the call.
How does ModPhone handle medical emergencies on calls?
ModPhone recognizes urgent language and immediately transfers emergency calls to your designated staff or on-call provider. Non-emergency calls are handled by the AI or routed to the appropriate department.
ModPhone in your market.
New York
Local AI phone agent answering 24/7.
Los Angeles
Local AI phone agent answering 24/7.
Chicago
Local AI phone agent answering 24/7.
Houston
Local AI phone agent answering 24/7.
Atlanta
Local AI phone agent answering 24/7.
Miami
Local AI phone agent answering 24/7.
Boston
Local AI phone agent answering 24/7.
San Francisco
Local AI phone agent answering 24/7.
Better Care. Fewer Dropped Calls.
Try your virtual agent right now. See exactly how it sounds for your patients.