ModPhone virtual agents book appointments, answer questions, and transfer emergencies instantly - 24/7 in 30+ languages.
Your staff shouldn't have to choose between phone and patient care
Your front desk is checking in patients, answering calls, handling insurance. Something always gets dropped.
Patient has a question at 8 PM. They can't reach you. They worry. Or they go to urgent care instead of waiting for you.
Patient calls in Spanish. Your staff speaks English. Connection lost.
Your virtual agent handles routine calls so your staff can focus on patient care
Checks availability, books appointments, sends confirmations. No phone tag, no back-and-forth.
"What insurance do you accept?" "What are your hours?" "Do you take new patients?" All handled automatically.
Real emergency? Your virtual agent recognizes urgency and transfers immediately. No delay.
Patient calls in Spanish, Mandarin, Vietnamese? Your virtual agent responds in their language automatically.
Appointment scheduling, insurance questions, prescription refill requests - handled 24/7.
New patient inquiries, appointment confirmations, emergency toothaches - your virtual agent handles it.
Adjustment scheduling, insurance verification questions, new patient intake calls.
Book massages, facials, and treatments. Answer "What's the difference between..." questions.
Schedule sessions, answer insurance questions, handle new referrals professionally.
Sensitive intake handled carefully. Crisis recognized and escalated immediately.
Let your front desk focus on the patients in front of them
Hours, directions, insurance questions, appointment scheduling - all handled by your virtual agent.
Existing patient with urgent question? Transferred to staff immediately.
24/7 availability without overnight staff. Emergency escalation when needed.
Try your virtual agent right now. See exactly how it sounds for your patients.