ModPhone handles calls, texts, and emails - with automatic follow-up tracking so nothing falls through the cracks. Setup in less than 5 minutes. No developers needed. No made-up answers.
Meet customers wherever they are
Natural voice AI that answers calls instantly, handles complex conversations, and never puts callers on hold.
Two-way text conversations that feel human. Answer questions, send confirmations, and follow up automatically.
AI-powered email responses with your brand voice. Handle inquiries, schedule appointments, and manage requests.
Embed a chat widget on your website. Same AI, same knowledge, instant responses for website visitors.
Automatically links customers across all channels. Call, text, or email - ModPhone remembers who you are.
ModPhone listens for follow-up intent and tracks it automatically - so nothing falls through the cracks.
"I'll think about it and call you back" - ModPhone recognizes this means follow-up is needed and adds it to your queue automatically.
"Call me back Tuesday" or "I'll decide next week" - ModPhone extracts the date and sets the follow-up for the right time.
See all pending follow-ups in one place. Filter by date, priority, or status. Mark complete when done.
No more sticky notes or mental reminders. Every callback promise is tracked. Nothing falls through the cracks.
Why this matters: Studies show 80% of sales require 5+ follow-ups, but 44% of salespeople give up after one. ModPhone ensures you never miss a follow-up opportunity.
One customer, one conversation - across every channel
When someone calls, ModPhone instantly sees their text history. When they text, ModPhone knows what they discussed on the phone.
Email senders can verify their identity with a quick SMS code, unlocking their full conversation history.
"I called yesterday about my appointment" - ModPhone actually remembers and can reference that conversation.
See all calls, texts, emails, and chats from one customer in a unified timeline. No more searching across systems.
Never miss a call again
ModPhone answers instantly, any time of day or night. Weekends, holidays, 3 AM - always ready.
Human-like voice quality with natural intonation. Most callers can't tell it's AI.
Fluent conversations in Spanish, French, German, Mandarin, and more. Auto-detects caller's language.
Voice-activated menus let callers say "Sales" or "Support" instead of pressing buttons.
Blocks telemarketers and robocalls automatically. Politely declines solicitations.
Recognizes urgent keywords and escalates critical calls immediately to the right person.
Appointments booked automatically
Syncs with Google Calendar, Microsoft Outlook, and Calendly. Real-time availability checking.
Respects your schedule with buffer times, working hours, and custom availability rules.
Sends automatic confirmations and reminders via email or SMS after booking.
Handles cancellations and rescheduling requests without human intervention.
ModPhone knows your business inside out
Automatically learns from your website content. Just enter your URL and it's trained.
Upload PDFs, docs, and spreadsheets. Your SmartRep learns from product catalogs, FAQs, and manuals.
Define specific answers for common questions. Full control over how your SmartRep responds.
Remembers conversation history. Never makes callers repeat themselves.
Know what's happening with every call
Monitor call volume, duration, and outcomes live. See what's happening right now.
Full transcripts of every conversation. Searchable and exportable.
Track appointments booked, leads captured, and goals completed.
Get notified via email or SMS when calls complete, appointments book, or issues arise.
Works with your existing tools
Google Calendar, Microsoft Outlook, Calendly, and more. Two-way sync keeps everything updated.
Salesforce, HubSpot, and other popular CRMs. Automatically log calls and update contacts.
RESTful API for custom integrations. Build exactly what you need.
Real-time notifications for call events. Connect to Zapier, Make, or custom workflows.
Enterprise-grade protection
256-bit AES encryption for all data in transit and at rest. Bank-level security.
Safe for healthcare providers. BAA available for handling protected health information.
Redundant infrastructure with automatic failover. Your SmartRep is always available.
Your data is never used to train AI models. Complete data isolation and control.
See how ModPhone stacks up against the competition
| Feature | ModPhone | Others |
|---|---|---|
| Automatic Follow-Up Queue | Yes - Built-in | No |
| Setup Required | Less than 5 minutes | Hours or days |
| Accuracy | Only answers from your knowledge | May make up answers |
| Email Integration | Full email handling | Voice/SMS only |
| Who Can Use It | Anyone | Technical users only |
| Dashboard Included | Full management UI | Build your own |
| Knowledge Base | URL scraping + docs | Manual configuration |
| Calendar Integration | Built-in | Custom integration |
| Time to First Call | Less than 5 minutes | Days to weeks |
ModPhone is the ready-to-use platform for business owners who need results now - not a project for your engineering team.
Start for free. No credit card required.