A virtual employee that answers every call and gets the job done.
ModPhone picks up every call, text, email and chat, day or night, and handles it like a trained member of your staff. Customers get answers, appointments and the right person on the line. Your team gets its day back. Plans start at $49 a month, and your first 30 days are free.
Type your web address and talk to your own agent in about 30 seconds. No signup needed. More ways to try it
Or call our demo line at (234) 231-6622 and ask it anything.
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1,500+ calls a month answered for Greenville Humane Society, in English and Spanish, around the clock.
1,400+ calls since March on a large school district’s parent line, 95% of them after the office closed.
Tax firms and auto shops use it for client questions, transfers and appointments.
Read the customer stories →
Every call comes back to you as a summary.
Read what the caller wanted and what ModPhone did about it, with the full transcript and recording underneath. Calls, texts, web chats and emails all land in the same inbox, and a copy of each summary goes to your email.
- Transcripts, recordings and AI summaries for every conversation
- Follow-ups it promised show up in a list so nothing slips
- The same inbox on the web and in the iPhone app
It learns your business from your website.
Give it your web address and it pulls out the facts that matter to callers: hours, services, prices, service area, policies. You can read every one, fix anything that’s off, and add what your site doesn’t say.
- Add PDFs, Word files, Google Drive or OneDrive folders
- Paste in anything else: holiday hours, a new promotion, a policy change
- If it doesn’t know something, it says so and takes a message
It books the appointment instead of taking a message.
ModPhone checks your Google or Outlook calendar and books an open slot while the caller is still on the line, then texts them the confirmation. When someone needs a person, it transfers the call with the details already written down.
- Real availability from your calendar, not a callback request
- Transfers to the right person or department, with backup numbers if they don’t pick up
- Texts the caller a link mid-call: directions, a form, a quote
ModPhoneSpanishInterpreterBoth waysEvery caller can talk in their own language.
ModPhone answers in 30+ languages and switches when the caller does. When a caller needs one of your staff, it can stay on the call and interpret between them, both ways.
- Your agent speaks the caller’s language: 30+ languages, on every plan
- A live interpreter between the caller and your staff: 10 languages, included on Business and Enterprise
ModPhone: That usually means the filter needs cleaning. First, make sure the unit is powered down. Then open the front panel and slide the filter out. I’ll walk you through the rest.
Technical questions, answered from your own documents.
Upload the manuals, setup guides and procedures your team already uses. ModPhone answers from them step by step, cites the page it used, and doesn’t make up specs or skip a safety check.
- Large technical manuals are fine, with no page limit
- Every technical step is tied to a source page
- You can see exactly what it used on any call
What it takes off your plate
- Every channel. Phone calls, texts, email and your website chat, all from one knowledge base.
- After hours. Nights, weekends and holidays get the same answers as a Tuesday morning.
- Other languages. 30+ languages, and it switches when the caller does. When a caller needs your staff, it can interpret the call live.
- Routing. Phone menus, departments and transfers, and a callback offer if nobody picks up.
- Your tools. Google Calendar, Outlook, HubSpot, GoHighLevel, Shopify and webhooks.
- The paperwork. A summary and transcript in your inbox after every call.
Set up in about 10 minutes
Point it at your website
ModPhone reads your site and builds its knowledge base in about 30 seconds. Try it right away in your browser.
Pick a number or forward yours
Your trial includes a real US phone number. Or keep your current number and forward calls to it.
Let it answer
It picks up every call, text, email and chat. You check the summaries when it suits you.
ModPhone has been a game changer for how we operate. They now handle over 1,500 calls each month, allowing our front desk team to focus on the people and animals in front of them without adding additional staff.
Manage it from your iPhone or iPad.
The free ModPhone app has everything the web dashboard has, so you can check in from anywhere.
- One inbox for calls, texts, web chats and emails, with transcripts and summaries
- Change the voice, greeting, instructions and FAQs in a few taps
- Review what your agent knows, or add your website and documents
- Manage transfers, phone menus, appointments and your team
Free on the App Store for iPhone and iPad (iOS 17 or later). Start your trial on the web or in the app.
How it compares to hiring, an answering service or voicemail
A full-time receptionist earns about $38,000 a year according to the U.S. Bureau of Labor Statistics, roughly $3,200 a month before benefits, and only covers business hours. Answering services cost less but usually bill by the minute and read from a script. Voicemail is free, and most callers hang up on it.
| Option | Hours | Typical monthly cost | Knows your business | Books appointments |
|---|---|---|---|---|
| ModPhone | 24/7, on four channels | $49 to $299 (pricing) | Yes, from your site and documents | Yes, Google Calendar and Outlook |
| Full-time receptionist | Business hours | About $3,200 plus benefits | Yes, after training | Yes |
| Answering service | Depends on the plan | Varies, often per minute | Only what’s in the script | Sometimes, for a fee |
| Voicemail | Always on, never answers | $0 | No | No |
More detail: ModPhone vs. Smith.ai, ModPhone vs. Ruby, and AI phone agents vs. a traditional phone menu.
Common questions
What is an AI receptionist?
Software that answers your business phone with a natural voice, answers questions from your own information, and books appointments at any hour. ModPhone does that on calls, texts, email and web chat, and remembers each customer across all four.
How much does ModPhone cost?
Plans start at $49 a month (Starter), with Growth at $99 and Business at $299. The 30-day free trial needs no credit card and includes a real US phone number, 100 voice minutes and 100 texts. Details are on the pricing page.
How long does it take to go live?
About 10 minutes for most businesses. It learns your website in about 30 seconds, and connecting or forwarding a number takes a couple of minutes more.
Can ModPhone book appointments on my calendar?
Yes. It connects to Google Calendar and Outlook, finds open slots, books them during the conversation and sends a confirmation.
Will callers know they’re talking to an AI?
You decide how it introduces itself. Many businesses have it say it’s an AI assistant. Callers mostly care that they got a real answer instead of voicemail.
What happens when a caller needs a person?
It transfers the call to you or your team with the details already captured, and flags upset or urgent callers right away.
Does it work in other languages?
Yes. It speaks 30+ languages and switches mid-call when the caller does. And when a caller who speaks another language needs one of your staff, it can stay on the call and interpret both ways, live.
What if the answer isn’t on my website?
Add it as a fact, upload a document, or connect Google Drive or OneDrive. If it still doesn’t know, it takes a message or transfers the call. It won’t make up an answer.
Can I reach a person if I need help?
Yes. Customer service is our top priority. Email hello@modphone.ai and a person replies, usually within one to two hours.
Try it on your own website.
Your first 30 days are free, with a real phone number included and no credit card. Every paid plan has a 30-day money-back guarantee.