Plans from $49 a month
Every plan starts with a free 30-day trial that includes a real phone number, 100 minutes and 100 texts. No charge unless you choose a plan, no setup fees, cancel anytime.
Starter
One location that wants every call answered.
- 1 phone number, 200 minutes a month
- 200 text messages a month
- Appointment booking (Google or Outlook)
- Knowledge from your website, PDFs, Drive and OneDrive
- Transfers, follow-up list and keyword alerts
- Transcripts, recordings, 30+ languages
- iPhone and iPad app
Web chat and the email agent start on higher plans.
Growth
Small teams that miss calls during the day and after hours.
- Everything in Starter, plus:
- 500 minutes and 500 texts a month
- Chat widget for your website
- Webhooks for Zapier, Make and n8n
- Support from a real person, usually within 1-2 hours
The email agent is on Business.
Business
Every channel, including email, with your CRM and store connected.
- Everything in Growth, plus:
- 1,500 minutes and 1,000 texts a month
- Email agent that answers your inbox
- Phone menus and advanced transfer rules
- Live interpreter, 100 minutes included
- HubSpot and GoHighLevel
- Shopify phone orders
- Analytics and conversion tracking
Enterprise
Multiple locations, high call volume or special requirements.
- Unlimited numbers and volume
- Custom voices and languages
- Live interpreter, 100 minutes included
- A dedicated success manager
- 99.999% uptime and priority support
If you go over your plan
Compare the plans
Which plan fits
A rough rule: multiply the calls you get in a day by three minutes. That tells you most of what you need to know.
Starter
Three to five calls a day, mostly by phone and text. One location.
Growth
Eight to ten calls a day, or you want the chat widget on your website.
Business
Busier than that, or customers email you too. This is the plan most customers pick.
Not sure yet? Try the demo on your own website first. It takes about 30 seconds.
How the cost compares
An AI receptionist from ModPhone costs $49 to $299 a month. A full-time receptionist costs about $3,200 a month in wages alone: the U.S. Bureau of Labor Statistics puts the median at about $38,000 a year, before benefits, and that only covers business hours.
If your phone rings twice a week, voicemail is probably fine. If missed calls cost you jobs, patients or clients, most of those callers won’t leave a message, and the numbers look different.
| Option | Typical monthly cost | Hours | What you give up |
|---|---|---|---|
| Voicemail | $0 | Never answers | Most callers won’t leave a message |
| Full-time receptionist | About $3,000 plus benefits | About 40 hours a week | Nights, weekends and sick days |
| Answering service | Varies, usually per minute or per call | Depends on the contract | Reads a script, can’t book, doesn’t remember callers |
| ModPhone | $49 to $299 | 24/7, every day of the year | It’s an AI voice. Hear it for yourself |
Detailed comparisons: ModPhone vs. Smith.ai, ModPhone vs. Ruby, and AI phone agents vs. a traditional phone menu.
ModPhone has been a game changer for how we operate. They now handle over 1,500 calls each month, allowing our front desk team to focus on the people and animals in front of them without adding additional staff.
Pricing questions
How much does an AI receptionist cost?
ModPhone plans run from $49 to $299 a month depending on minutes and channels, with custom pricing for Enterprise. The free 30-day trial includes a real US phone number, 100 voice minutes and 100 texts, with no charge unless you choose a plan.
Is there a free trial?
Yes. It lasts 30 days and includes a real US phone number, 100 voice minutes and 100 texts. We ask for a card only to verify your account before you get the number, and it isn't charged unless you choose a plan. Paid plans also come with a 30-day money-back guarantee on the first paid month.
Which plan should I choose?
Start with Growth if you mostly miss calls and texts. Choose Business when you want the email agent, Shopify or the native CRM connections. Business is the plan most customers pick.
What counts as a minute?
Talk time on voice calls, measured by the second. Calls that go to voicemail, drop right away, or are handed straight to a person by transfer don’t count toward your minutes.
Can I keep my phone number?
Yes. Forward your existing line to ModPhone and it answers there. Or use the number that comes with your trial.
What happens if I go over my plan?
You pay the overage rate for your plan, listed above, for the extra minutes and texts. We email you as you get close to your limit so it’s never a surprise.
Is my data used to train AI models?
No. Your conversations and knowledge base are not used to train any shared model, and every account is kept separate.
Can I cancel anytime?
Yes. There are no contracts on Starter, Growth or Business. Cancel from your dashboard. The first paid month has a 30-day money-back guarantee.
Is there a mobile app?
Yes. The free ModPhone app for iPhone and iPad is included on every plan. It has one inbox for your calls, texts, web chats and emails, and lets you change your agent’s voice, greeting and knowledge from anywhere. More about the app or get it on the App Store.
Do you offer annual billing?
Plans are billed monthly. Enterprise contracts can be set up annually. Get in touch if that suits you better.
Try it free for 30 days
Your trial includes a real phone number. If you upgrade and it isn’t working for you, the first paid month has a 30-day money-back guarantee.