AI receptionist pricing: simple plans, real value.
ModPhone is an AI answering service with straightforward monthly pricing: every plan includes the full AI across every channel you turn on, and your plan is the only bill you get. You start with 100 free trial minutes — no credit card — and every paid plan carries a 30-day money-back guarantee, so trying it costs you nothing but a phone call.
Updated
Key takeaways
Plans run $49 to $299 per month (Starter, Growth, Business) plus custom Enterprise pricing — and as of July 2026, every tier includes the same AI, calendar booking (Google Calendar, Outlook and Calendly), and knowledge base.
Every plan starts with 100 free trial minutes and no credit card, backed by a 30-day money-back guarantee.
Compared with a full-time hire, an AI receptionist costs a fraction: the median U.S. receptionist earns about $37,000 a year per the Bureau of Labor Statistics.
There are no setup fees, no cancellation fees, and you can change plans anytime from your dashboard.
100 free trial minutes on every plan. No setup fees. No cancellation fees. Change plans anytime.
Overage rates
Go over? No surprises.
Starter$0.15/min · $0.05/SMS
Growth$0.12/min · $0.04/SMS
Business$0.10/min · $0.03/SMS
Overage rates
Go over? No surprises.
Business£0.08/min beyond 1,500 min
Compare what’s included
Feature
Starter
Growth
Business
Enterprise
Channels
Phone (inbound)
✓
✓
✓
✓
SMS (2-way)
✓
✓
✓
✓
Web chat widget
—
✓
✓
✓
Email agent
—
—
✓
✓
Intelligence
Website knowledge base
✓
✓
✓
✓
PDF / Drive / OneDrive docs
✓
✓
✓
✓
Unified memory across channels
✓
✓
✓
✓
Follow-up queue (intent + date)
✓
✓
✓
✓
Keyword alerts
✓
✓
✓
✓
Operations
Calendar booking
✓
✓
✓
✓
Live transfers with context
✓
✓
✓
✓
Shopify Fast (cart links)
—
—
✓
✓
Shopify Pro (attribution & order lookup)
—
—
✓
✓
CRM integrations
Basic
Zapier
Native
Custom
Team seats
1
3
10
Unlimited
Security & admin
Audit logs
—
30 days
1 year
Unlimited
Role-based access
—
✓
✓
✓
SSO / SCIM
—
—
—
✓
EU data residency
—
—
Add-on
✓
HIPAA / SOC2 options
—
—
—
✓
How to choose the right plan in three steps
Count your channels. If you only need phone and text, Starter or Growth covers you. If customers also email you or use your website, the Business plan adds the email agent and web chat widget so one AI handles all of it with the same memory.
Estimate your call volume. A quick rule of thumb: multiply your daily calls by three minutes. Around 3–5 calls a day fits Starter’s 200 minutes; 8–10 a day fits Growth’s 500; busier than that, Business’s 1,500 minutes gives you headroom — and overages are transparent if you spike.
Try before you decide. You should test the AI on your own business first: run the live demo, or create a free account and use your 100 free trial minutes. Your plan is only right if callers can’t tell they missed you.
An AI receptionist costs $49–$299 per month with ModPhone — against roughly $3,000 a month for a full-time hire, according to the U.S. Bureau of Labor Statistics, which puts the median receptionist wage at about $37,000 a year (before taxes, benefits, and coverage gaps).
That said, an AI receptionist isn’t automatically the right answer for everyone. If your phone rings twice a week, voicemail is free and probably fine. On the other hand, if missed calls are missed jobs — and in our experience across our customer deployments, most callers hang up rather than leave a voicemail — the math changes fast. It’s only in the last few years that large language models made this kind of natural phone conversation possible at small-business prices.
Plans only make sense against what missed calls already cost you. Rough it out with your call volume:
At a glance
Plans
Starter, Growth, Business, Enterprise
Starting price
$49 per month
Free to try
25 minutes, no credit card
Guarantee
30-day money-back on your first paid month
Channels
Phone, SMS, email, web chat
Response time: the AI answers in under 1 second on voice calls.
Availability: 24 hours a day, 7 days a week, 365 days a year.
Setup time: most businesses are live in under 10 minutes.
Languages: 30+ supported on every plan.
Guarantee: 30-day money-back on your first paid month.
The ModPhone dashboard: every call, text, email and chat in one place, with usage tracked against your plan.
ModPhone has been a game changer for how we operate. They now handle over 1,500 calls each month, allowing our front desk team to focus on the people and animals in front of them without adding additional staff.
For example, that Greenville Humane Society case study covers a front desk that now offloads 1,500+ calls per month to the AI. You’ll find more customer reviews and testimonials on our case studies page — and every conversation is encrypted in transit and at rest.
FAQ
Questions before you go live?
How much does an AI receptionist cost?
ModPhone plans run from $49 to $299 per month depending on minutes and channels, with custom Enterprise pricing. Every plan starts with 100 free trial minutes and no credit card.
Is there a free trial?
Yes — every plan starts with 100 free trial minutes of live calls, no credit card required, plus a 30-day money-back guarantee on your first paid month.
Which plan should you choose?
Start with Growth if you mainly miss calls and texts; choose Business when you want the email agent, Shopify, and native CRM integrations.
What counts as a “minute”?
Minutes are measured per second of talk time on inbound or outbound voice calls. Calls to voicemail, dropped at 0 seconds, or handled entirely by transfer don’t count toward your cap.
Can I bring my own phone number?
Yes. Forward your existing line or port your number to us. On Growth and above you can also bring your own Twilio account.
What happens if I go over my plan?
We warn you at 80% and again at 100%. Overage minutes and messages are billed in transparent per-unit increments — no surprise invoices. You can also set a hard cap in your dashboard.
Is my data used to train AI models?
No. Your customer conversations and knowledge base are not used to train any shared models. Every account is isolated.
Can I cancel anytime?
Yes. No contracts on Starter, Growth or Business. Cancel from your dashboard and we’ll prorate your remaining days. 30-day money-back guarantee on your first paid month.
Do you offer annual billing?
Monthly only at the moment. We price generously to make month-to-month the right call for most small businesses. Enterprise contracts can be structured annually — reach out.
30-day guarantee
Zero risk. Real results.
Try ModPhone for 30 days. If it doesn’t capture more leads, book more appointments, or save you time, we’ll refund everything — no questions, no hoops.
The bottom line
If you miss even a handful of calls a week, the Growth plan usually pays for itself with one saved job — and if your customers also email and chat, Business is the plan we’d pick. You should start where every ModPhone customer starts: call the live demo, then sign up free and spend your 25 minutes on real callers. If it doesn’t earn its keep in 30 days, we refund it. Questions we didn’t cover here live on the FAQ page, or just contact us and a human replies. You can read more about who we are on the about page.
Growth and Business plans also include the same web chat widget we use ourselves — adding it to your site is one line:
