Never Miss a Customer Call Again
Whether you're with a customer, making a delivery, or between locations - ModPhone makes sure every call gets answered and every follow-up gets tracked.
What we cover.
Retail Stores
Answer "Do you have this in stock?" while you're helping customers in person.
Restaurants
Handle reservation calls during the dinner rush. Takeout orders while you're cooking.
Coffee Shops
Answer catering inquiries when the line is out the door.
Salons & Spas
Book appointments even when every chair is full.
Gyms & Studios
Class schedules, membership questions, all handled 24/7.
Boutiques
Never miss a call from a customer asking about that item they saw in the window.
Things people ask us.
How quickly can a local business set up ModPhone?
Most local businesses are up and running in under 30 minutes. Enter your website URL and ModPhone learns about your business automatically. Add your phone number and you're live.
Does ModPhone work for businesses with multiple locations?
Yes. ModPhone can handle calls for multiple locations, routing callers to the right location based on their needs and providing location-specific information.
Can ModPhone handle seasonal call volume spikes?
Yes. Unlike a human receptionist, ModPhone handles unlimited simultaneous calls — so holiday rushes, marketing campaigns, and seasonal peaks are no problem.
Can ModPhone answer questions about hours, directions, and product availability?
Yes. It pulls from your website and any FAQs you've uploaded to answer hours, location, directions, parking, what you carry, and common policies — the kind of calls that used to interrupt your staff mid-checkout.
What about seasonal or holiday hours — can the agent adjust on its own?
Upload your holiday hours and the agent uses them automatically. You can also update hours in the dashboard at any time and the change is live on the next call.
Can it take messages when we're with in-store customers?
Yes. Overflow + after-hours calls get answered, a detailed message is captured (name, number, reason), and you get a text summary so you can call back when you're free.
Does it support bilingual callers in neighborhoods with mixed languages?
30+ languages out of the box — Spanish, Mandarin, Vietnamese, Arabic, and more. The agent auto-detects the caller's language per turn; your Spanish-speaking neighbors get the same service as everyone else.
ModPhone in your market.
New York
Local AI phone agent answering 24/7.
Los Angeles
Local AI phone agent answering 24/7.
Chicago
Local AI phone agent answering 24/7.
Houston
Local AI phone agent answering 24/7.
Atlanta
Local AI phone agent answering 24/7.
Miami
Local AI phone agent answering 24/7.
Boston
Local AI phone agent answering 24/7.
San Francisco
Local AI phone agent answering 24/7.
Try It With Your Business
Enter your website, talk to your virtual agent in 30 seconds. See exactly how it sounds for your customers.