Tenants Call at All Hours. Now Someone Answers.
ModPhone virtual agents handle maintenance requests, leasing inquiries, and emergency escalations 24/7 - so you can manage more properties without hiring more staff.
What we cover.
Apartment Communities
From 10-unit buildings to 500-unit complexes. Handle leasing, maintenance, and resident questions 24/7.
Single-Family Rentals
Manage scattered-site portfolios without being on call 24/7. Your virtual agent screens every call.
Third-Party Managers
Managing for multiple owners? Your virtual agent knows each property's unique policies and contacts.
Commercial Properties
Office buildings, retail centers, industrial parks - tenant inquiries and maintenance handled professionally.
Self-Storage Facilities
Unit availability, access hours, payment questions - answered instantly, day or night.
HOA Management
Violation questions, amenity reservations, board contact requests - handled without interrupting your day.
Things people ask us.
Can ModPhone handle tenant maintenance requests?
Yes. ModPhone captures maintenance details, categorizes urgency, and routes emergency requests immediately to your on-call maintenance team. Routine requests are logged and queued.
Does ModPhone handle leasing inquiries?
Yes. ModPhone answers questions about available units, pricing, amenities, and lease terms, then schedules tours for qualified prospects.
Can ModPhone work for multiple properties?
Yes. ModPhone can be configured with knowledge about all your properties and routes calls to the right property manager based on the caller's needs.
Can ModPhone handle maintenance requests and route them to the right crew?
Yes. The agent collects unit number, issue type (plumbing, HVAC, appliance, lockout), urgency, and tenant contact, then files the ticket or pages the right crew based on your rules.
Does it filter spam and leasing-agent calls from real tenant issues?
Yes. Recognized spam and solicitation calls are blocked or rejected; prospect calls are routed to your leasing line; tenant issues go to maintenance. Your property managers stop playing receptionist.
Can it answer rent and lease questions 24/7?
Yes. Upload your lease template, community rules, and rent policies and the agent can answer basic questions (due dates, late fees, where to pay, how to submit notice) around the clock.
How does it handle emergencies like water leaks or lockouts?
Emergency keywords trigger immediate transfer to your on-call maintenance line. If no one picks up, the agent takes a high-priority message, texts your team, and logs it at the top of the follow-up queue.
ModPhone in your market.
New York
Local AI phone agent answering 24/7.
Los Angeles
Local AI phone agent answering 24/7.
Chicago
Local AI phone agent answering 24/7.
Houston
Local AI phone agent answering 24/7.
Atlanta
Local AI phone agent answering 24/7.
Miami
Local AI phone agent answering 24/7.
Boston
Local AI phone agent answering 24/7.
San Francisco
Local AI phone agent answering 24/7.
Manage More Properties. Answer More Calls. Hire Less Staff.
Try your virtual agent right now. See how it handles property calls.