ModPhone virtual agents handle maintenance requests, leasing inquiries, and emergency escalations 24/7 - so you can manage more properties without hiring more staff.
More units = more calls. Your time doesn't scale.
"My toilet is overflowing!" at 2 AM. Is it a real emergency or can it wait? You won't know until you answer.
Prospective tenant calls while you're showing a unit. By the time you call back, they've already signed elsewhere.
"When is rent due?" "What's the pet policy?" "Where do I drop off packages?" You answer these 50 times a week.
Your virtual agent knows your properties, policies, and when to wake you up
Your virtual agent captures details, determines urgency, and only wakes you for true emergencies. Routine requests go to your queue.
Prospective tenant calls? Your virtual agent schedules the showing, answers questions about the unit, and captures their info.
Pet policies, lease terms, parking rules, amenity hours - your virtual agent knows it all and answers accurately.
Fire, flood, break-in? Your phone rings immediately. Everything else waits for business hours.
From 10-unit buildings to 500-unit complexes. Handle leasing, maintenance, and resident questions 24/7.
Manage scattered-site portfolios without being on call 24/7. Your virtual agent screens every call.
Managing for multiple owners? Your virtual agent knows each property's unique policies and contacts.
Office buildings, retail centers, industrial parks - tenant inquiries and maintenance handled professionally.
Unit availability, access hours, payment questions - answered instantly, day or night.
Violation questions, amenity reservations, board contact requests - handled without interrupting your day.
Set up your virtual agent in minutes, not months
We learn your properties, policies, and contact information automatically.
We give you a phone number or forward calls from your existing line.
Your virtual agent starts handling calls immediately. You review transcripts and follow-ups.
Try your virtual agent right now. See how it handles property calls.