It books the job while your crew is in the field.
ModPhone answers every call, books jobs on your calendar, captures new leads, and sends urgent calls to whoever is on call. It answers 24/7 in 30+ languages and connects to Jobber.
1,500+ calls a month answered for Greenville Humane Society, in English and Spanish, around the clock.
1,400+ calls since March on a large school district’s parent line, 95% of them after the office closed.
Tax firms and auto shops use it for client questions, transfers and appointments.
Read the customer stories →Trades it works for
Plumbing
Emergency calls at 3 AM? Your virtual agent qualifies the job and wakes you for the real emergencies.
HVAC
AC dies during a heatwave? Your virtual agent handles the flood of calls while you fix units.
Electrical
Quote requests, service calls and permit questions, handled while you're on the job.
Pest control
"There's something in my walls!" Your virtual agent books the inspection and reassures the customer.
Roofing
Storm season means calls flood in. Your virtual agent captures every lead while you assess damage.
General contractors
Subcontractor calls, client questions and permit updates, passed to the right person.
Questions service companies ask
Can ModPhone dispatch service technicians?
ModPhone captures service request details, checks technician availability, and schedules jobs. Emergency calls are transferred immediately to your on-call team.
Does ModPhone provide price estimates?
Yes. Upload your pricing information and ModPhone gives accurate estimates. For jobs requiring in-person assessment, it schedules the estimate visit.
Can ModPhone handle after-hours emergency calls?
Yes. ModPhone answers 24/7 and recognizes emergency keywords to immediately transfer urgent calls to your on-call technician while handling routine inquiries automatically.
Can ModPhone handle commercial vs residential call routing?
Yes. The agent qualifies the caller up front (commercial account? residential? existing customer?) and routes to the right dispatcher or tech. Account numbers and site addresses can be captured as part of intake.
How does it prioritize emergency dispatch during peak call volumes?
Emergency language (water leak, gas smell, no heat, no power) triggers immediate transfer to your on-call team regardless of queue depth. Routine calls get booked for the next available slot.
Can it capture service-agreement info (contract number, site address)?
Yes. Custom intake questions collect whatever your ops team needs (account number, site address, equipment make and model) and deliver it with the transfer summary.
Will it integrate with my dispatch software or CRM?
Native integrations with HubSpot, GoHighLevel, Jobber, Google Calendar and Outlook. Custom webhooks plug into field-service platforms that aren't on that list, including through Zapier, Make or n8n.
ModPhone in your city
Hear it answer for your company.
Try it on your own website in about 30 seconds, or start a free 30-day trial with a real phone number included. No charge unless you choose a plan.