Your Team's in the Field. We've Got the Phones.
ModPhone handles calls, schedules jobs, and captures new leads while your team focuses on the work that pays.
What we cover.
Plumbing
Emergency calls at 3 AM? Your virtual agent qualifies the job and wakes you for the real emergencies.
HVAC
AC dies during a heatwave? Your virtual agent handles the flood of calls while you fix units.
Electrical
Quote requests, service calls, permit questions - all handled while you're on the job.
Pest Control
"There's something in my walls!" Your virtual agent books the inspection and reassures the customer.
Roofing
Storm season means calls flood in. Your virtual agent captures every lead while you assess damage.
General Contractors
Subcontractor inquiries, client questions, permit updates - handled professionally every time.
Things people ask us.
Can ModPhone dispatch service technicians?
ModPhone captures service request details, checks technician availability, and schedules jobs. Emergency calls are transferred immediately to your on-call team.
Does ModPhone provide price estimates?
Yes. Upload your pricing information and ModPhone gives accurate estimates. For jobs requiring in-person assessment, it schedules the estimate visit.
Can ModPhone handle after-hours emergency calls?
Yes. ModPhone answers 24/7 and recognizes emergency keywords to immediately transfer urgent calls to your on-call technician while handling routine inquiries automatically.
Can ModPhone handle commercial vs residential call routing?
Yes. The agent qualifies the caller up front (commercial account? residential? existing customer?) and routes to the right dispatcher or tech. Account numbers and site addresses can be captured as part of intake.
How does it prioritize emergency dispatch during peak call volumes?
Emergency language (water leak, gas smell, no heat, no power) triggers immediate transfer to your on-call team regardless of queue depth. Routine calls get booked for the next available slot.
Can it capture service-agreement info (contract number, site address)?
Yes. Custom fields in the call intake flow collect whatever your ops team needs — account number, site address, equipment make/model — and deliver it on the transfer summary.
Will it integrate with my dispatch software or CRM?
Native integrations with HubSpot, Salesforce, Slack, Google Calendar, and Outlook. 3,000+ more via Zapier. Webhook and MCP support lets us plug into field-service platforms that aren't on the out-of-the-box list.
ModPhone in your market.
New York
Local AI phone agent answering 24/7.
Los Angeles
Local AI phone agent answering 24/7.
Chicago
Local AI phone agent answering 24/7.
Houston
Local AI phone agent answering 24/7.
Atlanta
Local AI phone agent answering 24/7.
Miami
Local AI phone agent answering 24/7.
Boston
Local AI phone agent answering 24/7.
San Francisco
Local AI phone agent answering 24/7.
Stop Missing Calls. Start Booking Jobs.
Try your virtual agent right now. Enter your website, hear how it sounds for your customers.