Everything you need to know.

Under 10 minutes for a full setup:

• Upload your business information, FAQs and docs — 3 minutes
• Configure your phone number, transfers and routing — 4 minutes
• Test and go live — 3 minutes

Most customers are answering calls within the first hour.

Yes. 30-day free trial with no credit card required, plus 25 free minutes on every plan. During the trial you get full Starter plan access, up to 50 test calls, setup assistance, and priority onboarding.

Three options:

• Keep your existing number — port it to us (1–3 business days)
• Forward your existing number — call-forward to a new ModPhone number immediately
• Get a new number — local, toll-free, or vanity, available instantly

30+ languages. European: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian. Asian: Mandarin, Cantonese, Japanese, Korean, Hindi, Thai, Vietnamese. Middle Eastern: Arabic, Hebrew, Persian, Turkish. Plus Nordic, Czech, Hungarian, Greek, and more. Auto-detects per turn.

Yes. Native integrations with Google Calendar, Outlook, Apple Calendar, Calendly, and Acuity. Checks availability, avoids conflicts, respects time zones, sends confirmations, handles rescheduling.

State-of-the-art neural voice technology with natural pauses, inflection, and conversational flow. 70+ professional voices. 98% of callers can’t distinguish our AI from human representatives.

Intelligent escalation to the right human team member, detailed message taking, callback scheduling, and flagging unknown questions for training. It never guesses or makes up specs.

• Starter ($49/mo) — 200 min, 200 SMS, 30+ languages
• Growth ($99/mo) — 500 min, 500 SMS, web chat widget, PDF / Drive knowledge
• Business ($199/mo) — 1,500 min, 1,000 SMS, email agent, Shopify integration, unified memory
• Enterprise (Custom) — unlimited, custom voices, SSO, EU residency, dedicated success manager

All plans include 24/7 availability, appointment booking, knowledge base, and transcripts. 25 free minutes on any plan.

None. Setup is free, cancellation is free, number porting is free. Flat monthly rate plus transparent per-unit overage:

• Starter: $0.15/min · $0.05/SMS
• Growth: $0.12/min · $0.04/SMS
• Business: $0.10/min · $0.03/SMS

Yes. Upgrade or downgrade anytime with immediate effect. No contracts, no cancellation fees. 30-day money-back guarantee on your first paid month.

256-bit AES encryption at rest and in transit, redundant infrastructure with automatic failover, privacy by design (your data is never used to train shared AI models), and quarterly penetration tests.

Yes, on Enterprise plans. Business Associate Agreement (BAA) available, PHI handling procedures, complete audit trails, healthcare-grade encrypted storage.

Recording is optional and controlled by you. AI-generated transcripts, configurable retention (30–365 days), full data ownership. We never use your data to train other customers’ AI.

• CRM: Salesforce, HubSpot, Pipedrive, Zoho, Monday.com
• Calendar: Google Calendar, Outlook, Calendly, Acuity
• Messaging: Slack, Microsoft Teams, Zoom
• E-commerce: Shopify (Fast + Pro), WooCommerce, BigCommerce
• Help desk: Zendesk, Freshdesk, Intercom
• Automation: Zapier (3,000+ apps), MCP (200+ tools)

99.9% uptime on standard plans, 99.95% SLA on Enterprise. Redundant systems, automatic failover, 24/7 monitoring. Thousands of calls monthly.

Cloud-only. No hardware, no IT. Just internet and a modern browser (Chrome, Firefox, Safari, Edge). iOS app available.

Dedicated onboarding specialist, 24/7 technical support, live chat during business hours, video training, searchable knowledge base. Average response time under 2 hours.

Weekly analytics, call recording analysis, knowledge base updates, and customer feedback integration. Most customers see 20–30% improvement in satisfaction scores within 3 months.

A full-time receptionist is $35,000–$50,000/year; ModPhone starts at $49/month. Beyond cost: 24/7 availability, unlimited simultaneous calls, 30+ languages without hiring multilingual staff. ModPhone works best alongside your team — handling routine calls so humans focus on complex, high-value interactions.

Yes — unlimited. Every caller gets answered immediately. No hold times, no voicemail, no missed calls.

• Answers business-specific questions (not scripted)
• Books appointments in real-time via calendar integration
• Handles phone, SMS, email, and chat — not just phone
• Speaks 30+ languages automatically
• 3–10× cheaper than human answering services

Yes — the live demo needs no signup. Enter your website URL and talk to a trained AI in 30 seconds.

Plans start at $49/month. Compare to a receptionist ($35K–$50K/year) or human answering service ($200–$1,600/month). No setup fees, no per-user charges, cancel anytime. See full pricing.