ModPhone vs Rosie: AI receptionist plans and features compared

Rosie and ModPhone are close cousins. Both are AI receptionists for small businesses, both start at $49 a month, both learn from your website and both answer 24/7. The differences show up in how many minutes you get, which features sit on the cheaper plans, and how many languages your callers speak.

Some of what you may have read about Rosie is out of date. As of September 2026, Rosie's plans come with a set number of minutes rather than unlimited minutes, and every plan includes a website chat widget. The details below come from Rosie's pricing page.

Plans side by side, as of September 2026

Rosie ModPhone
$49 plan Professional: 250 minutes Starter: 200 minutes, 200 texts
Middle plan Scale, $149: 1,000 minutes Growth, $99: 500 minutes, 500 texts
$299 plan Growth: 2,000 minutes Business: 1,500 minutes, 1,000 texts (most popular)
Booking appointments Sends a booking link by text on $49; books on your calendar from $149 Books into Google Calendar or Outlook on every plan
Transfers to your staff From $149; list of numbers rung in order on $299 On every plan; phone menus and advanced transfer rules on Business
Learning from documents Upload training docs on the $299 plan; website and Google profile on all Website, PDFs, Word files, Google Drive and OneDrive on every plan
Languages English and Spanish 30+ languages, switching mid-call
Website chat Included on every plan From Growth ($99)
Texting Texts callers during the call from $149; website texting add-on $50 a month Two-way texting on every plan
Email agent Not listed Business ($299)
Mobile app iOS and Android iPhone and iPad
Free trial 7 days 30 days, with a phone number, 100 minutes and 100 texts, no card

Rosie's pricing page doesn't list a rate for minutes past your plan, so ask before you sign up. ModPhone charges $0.15, $0.12 or $0.10 a minute depending on the plan. Rosie takes two months off when you pay yearly; ModPhone bills monthly.

Where Rosie comes out ahead

More minutes for the money. At every price point Rosie includes more minutes: 250 against 200 at $49, and 2,000 against 1,500 at $299. If your calls run long and you only need phone answering in English or Spanish, that matters.

Website chat on the cheapest plan. Rosie's chat widget is free on every plan. ModPhone's starts at Growth.

Transfers where the agent briefs your team. Rosie's Scale plan lists "warm transfers", where Rosie tells your staff about the caller before connecting them. ModPhone doesn't do that. When it transfers, the agent leaves the line. With call screening on, the person answering hears a short fixed prompt and presses 1 to accept. Who called and why is in the call summary and the alert email, not spoken on the transfer.

An Android app. Rosie has iOS and Android apps. ModPhone's app is for iPhone and iPad, and everyone else manages it in a web browser.

Where ModPhone comes out ahead

The $49 plan does more. ModPhone Starter books appointments straight into Google Calendar or Outlook and texts the caller a confirmation. It transfers calls to your staff. It learns from your documents as well as your website. On Rosie, booking on your calendar and transfers start at $149, and uploaded training documents at $299.

Documents as well as your website. A tax office's engagement letter FAQ, a school district's transportation handbook, an auto shop's warranty terms: ModPhone reads PDFs, Word files and synced Drive or OneDrive folders, turns them into facts, and lets you review and edit each one. When your agent gives a wrong answer, you can find the fact that caused it and fix it.

Languages. Rosie answers in English and Spanish. ModPhone handles 30+ languages and switches mid-call when the caller does, which matters for school districts and city offices serving mixed-language communities. See local government.

Texting and email. Every ModPhone plan answers texts two ways from your ModPhone number, and the agent can text a caller a link or an address during the call. On Business, the same agent answers your email inbox too.

Follow-up and alerts. Calls that need a person (a callback request, an unanswered question, an upset caller) land in a follow-up list. You can get an email alert when a caller says a word you choose, like "cancel" or "emergency".

A longer trial. Thirty days with a real phone number is enough time to forward your line and see a full month of real calls, including a busy Monday.

Who should pick Rosie

Your callers speak English or Spanish, your calls are mostly phone, and you want the most minutes for the price. You want a chat widget on the entry plan, or an Android app. Or you want the agent to brief your staff before a transfer.

Who should pick ModPhone

You want booking, transfers and document knowledge without paying $149 or more. Your callers speak languages other than English and Spanish. Your answers live in PDFs and handbooks. You want texts, chat and email answered by the same agent. Or you want a full month to try it on real calls.

Common questions

Is Rosie cheaper than ModPhone?

Rosie gives you more minutes at each price: as of September 2026, 250 minutes for $49 compared with ModPhone's 200, and 2,000 minutes for $299 compared with ModPhone's 1,500. ModPhone includes more on its $49 plan, such as calendar booking, transfers and document knowledge, which start at Rosie's $149 and $299 plans.

Does Rosie still have unlimited minutes?

No. As of September 2026, Rosie's plans include 250, 1,000 or 2,000 minutes a month. Its pricing page doesn't list a price for going over, so ask Rosie before you choose a plan.

Which one books appointments on the $49 plan?

ModPhone does. Its Starter plan books into Google Calendar or Outlook during the call and texts the caller a confirmation. Rosie's $49 Professional plan texts the caller a booking link, and direct booking on your calendar starts with its $149 Scale plan.

Do both have a mobile app?

Yes. Rosie has iOS and Android apps. ModPhone has a free app for iPhone and iPad with one inbox for calls, texts, chats and emails, and you can manage everything else in a web browser.

Hear the difference

Call the ModPhone demo line at +1 (234) 231-6622, or build an agent from your website on the demo page and compare it with Rosie's trial.

Hear it answer for your business.

Enter your website and ModPhone learns it in about 30 seconds. Then chat with it or call it right in your browser. No signup, no credit card.

Or start your free 30-day trial. A real phone number is included, with no charge unless you choose a plan.