New clients reach your firm, even when you're in court.
ModPhone answers every call, asks your intake questions, books consultations on your calendar, and transfers urgent matters to the attorney on call. You get a summary and transcript of every call. It answers 24/7, in 30+ languages.
1,500+ calls a month answered for Greenville Humane Society, in English and Spanish, around the clock.
1,400+ calls since March on a large school district’s parent line, 95% of them after the office closed.
Tax firms and auto shops use it for client questions, transfers and appointments.
Read the customer stories →Practice areas
Personal injury
Accident details captured immediately. Time-sensitive cases flagged for urgent attorney review.
Family law
Divorce and custody inquiries and consultation requests, with the details captured for the attorney.
Criminal defense
Arrest calls at any hour. Your virtual agent gathers details and connects to the on-call attorney immediately.
Immigration
Multilingual intake in 30+ languages. Visa questions, case status inquiries, and consultation booking.
Corporate law
Route calls to the right attorney by practice area. Capture new business inquiries after hours.
Estate planning
Will and trust questions, consultation scheduling and document preparation questions.
Questions law firms ask
Can ModPhone screen potential clients for law firms?
Yes. Your AI agent asks qualifying questions about case type, timeline, and details, then routes qualified prospects to the appropriate attorney with a full summary.
Is client communication through ModPhone confidential?
Yes. All communications are encrypted in transit and at rest, and your data is never used to train shared AI models.
Can ModPhone schedule consultations for attorneys?
Yes. ModPhone integrates with your calendar to book initial consultations, send confirmations, and handle rescheduling automatically.
Can ModPhone qualify new-client intake before booking a consult?
Yes. Custom intake questions (practice area, jurisdiction, nature of matter, how they heard of you) are collected before a consult is booked so your attorneys only see qualified leads.
Does it block the steady stream of vendor and solicitor calls?
Yes. Known solicitation patterns (SEO pitches, legal-tech sales, vendor cold calls) are filtered before they ever reach your main line.
Can it recognize urgency for time-sensitive matters?
When a caller describes an arrest, an injury, a restraining order or another time-sensitive situation, the agent can transfer them to your on-call attorney, following your rules. Keyword alerts also email you when those words come up on a call.
How does it handle conflict-check questions during intake?
The agent collects the names, entities, and matter info your conflict system needs so your staff can run the check before (not during) the first substantive call.
ModPhone in your city
What do missed calls cost a law practice?
A missed consult call is often a signed matter that went to whichever firm answered. Run your own numbers:
Hear it answer for your firm.
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